PROFESSIONAL SUMMARY
Trustworthy and dedicated worker with 4 years of experience providing excellent customer service, operating registers, and handling food. Talented at correctly taking order information and serving customers quickly. Cheerful when assisting customers with requests and meeting special needs.
SKILLS
● Quality control
● Refunds and exchanges
● Product upselling ● Customer assistance
● Written and verbal communication
● Cash register skills
EXPERIENCE
Tim Hortons, Buffalo NY- Fast Food Crew Member
May 2020- PRESENT
● Preparing and cooking food, while also taking food and drink orders
● Serving, meeting, and greeting customers
● Operating cash registers and receive payment from customer in cash or by credit card
● Maintaining dining areas and kitchen areas, including clearing and cleaning tables, emptying trash cans, and washing or vacuuming floors
● Promoting positive guest relations and promoting new items
Delta Sonic Car Wash, Buffalo NY - Customer Service Cashier
September 2018 - May 2020
● Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
● Maintained top-notch client servicing standards and overall satisfaction
● Interacted with customers and resolved customer complaints with friendly, service-oriented support
● Conducted inventory counts by adding each item in stock and documenting the item
● Prepared beverages and filled food orders for customers
● Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
Buffalo Metropolitan Federal Credit Union, Buffalo NY- Intern
July 2...
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