EXPERIENCED INSURANCE SPECIALIST
UNDERWRITING | CUSTOMER SATISFACTION | PROPERTY INSURANCE
Highly dedicated and detailed underwriter assistant with an extensive background in providing technical assistance and guidance on the underwriting of policies for commercial property insurance. Strong capabilities in gathering and evaluating data to determine risk in order to scale rates and approve insurance coverage. Excellent communicator able to successfully provide the highest level of customer satisfaction and strong relationships across multiple departments.
CORE COMPETENCIES
• Property & Casualty Insurance
• Insurance Underwriting
• Team Collaboration
• Executive Administrative Support
• Written & Verbal Communication
• Global Property Brokerage Assistance
• Customer Service Oriented
• Commercial Property Insurance
• Comprehension & Retention
• 55 WPM Typing Speed
• Pivot Tables
• Microsoft Office Applications
• AIM Vertafore
• Applied TAM/EPIC
• Silver Plume
• ODEN
• LexisNexis
• RMS
EDUCATION
BACHELOR OF BUSINESS ADMINISTRATION
IONA COLLEGE, New Rochelle, NY
CERTIFICATION IN ELECTRONIC HEALTH RECORDS
BOROUGH OF MANHATTAN COMMUNITY COLLEGE, New York, NY
PROFESSIONAL EXPERIENCE
MARSH USA, INC., New York, NY August 2019 – March 2020
INSURANCE SPECIALIST
• Provided support to brokers during the renewal process that encompassed pre-renewals and post-binding activities
• Reviewed client requests for approval of insurance certificates that were delegated to the Marsh Service Department
• Organized and streamlined clients’ location schedules prior to sending to the Catastrophe Modeling Team
• Acted as liaison between the Marsh Flood Service Center and clients to develop new business for the National Flood Insurance Program
• Completed data entry for all location values to track and analyze market data for all brokers
• Maintained terrorism signature forms, surplus line cost forms, taxes, and affidavits
• Created renewal invoices for quota share and multi-layered accounts, endorsements, and audits
HOLBORN CORPORATION, New York, NY
April 2019 – May 2019
TEMPORARY WORKER’S COMPENSATION ASSISTANT
• Analyzed and tracked over 100+ TPA client portfolios for reserves, paid items, and incurred costs for incoming medical, legal, miscellaneous expenses, indemnity/wages, and recoveries
• Revised portfolios for uniformity when applicable to ensure information remained up to date
• Designed and created a template to integrate TPA clients’ data for migration into an automated system
• Provided exemplary support for Worker’s Compensation Manager with additional tasks when needed
ROYAL & SUN ALLIANCE INSURANCE AGENCY, New York, NY ...
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