OBJECTIVE
Looking to obtain a position in a challenging role that allows for the application of strong organizational, communication, analytical & problem-solving, and time management skills. Relocation is not an issue.
EMPLOYMENT
Full Time Technical Support Specialist & Team LeaderAsurion LLC May 2014 - 2019
Mentor new colleagues during their interactions with clients when assisting as a peer advisor
Diagnose and analyze multiple customer issues with mobile devices through interactive chat and voice by investigating device issue at application level and operating system level
Effectively support multiple mobile device operating systems such as iOS, Android, Windows Phone, Blackberry
Demonstrated solid communication skills while working in a team environment
Customer Associate Walgreens 2012 - 2014
Provide friendly, courteous service to customers
Conduct cash and credit sales along with register audits
Assist with in-store promotions and merchandising
Support inventory operati...
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