SUMMARY
Highly motivated individual with over eight years of retail management experience in a fast-paced retail
environment, each totaling at least $3 million in total volume per year. I have a passion for sales because I have a
passion for people. I'm looking for a retail management position that offers me the opportunity to exercise that
passion.
EXPERIENCE
Store Manager
Express LLC | Charleston, SC | November 2017 to Present
Joined a $2.2 million sales volume store and was able to increase sales and store profitability 36% to $3 million
sales volume.
Inherited a bottom-10% store (by region) and led/developed my team so that we now achieve top 10% results in
our region (60 stores in region).
Built a store environment that is sharply focused on delivering exceptional, positive in-store customer
experiences.
Ensure implementation of company selling strategies through weekly staff meetings and training sessions.
Analyze the business and create/communicate clear action plans that optimize results and ensure effective
execution of all operational activities.
Strategically delegate roles and responsibilities to leadership team - capabilities and visual managers - and
ensure proper execution.Associate Store Manager
J. Crew | Charleston, SC | October 2014 to November 2017
Ensure all employees are aligned and focused on delivering a service experience that exceeds expectations
through a comprehensive coaching and talent development program.
Act as in-store human resources manager in charge of hiring, pay negotiation, onboarding and sales/LP
audits.
Drove sales numbers by creating and hosting creative sales events through strategic partnerships with local
organizations.
Weekly corporate conference call regarding store compliance updates and employee training initiatives.
Inherited a target shri...
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